Terms of Sale
Last updated: 2026-10-03
These Terms of Sale govern the purchase of a Pro License for TableSnap. They are written for a worldwide audience. If you are a consumer, nothing in these Terms removes the rights that the law of your country of residence gives you and that cannot be waived by contract.
Please also read the End User License Agreement, which governs how you may use the Software, and the Privacy Policy.
1. Who is selling, and how the sale works
The Seller designs and publishes the Software:
- Vincent Lustaud EI (Lustaud Audio), sole proprietor (entreprise individuelle) registered in France
- SIREN: 911 187 235
- VAT: VAT not applicable, art. 293 B of the French General Tax Code
- Address: 1 rue de la République, 94430 Chennevières-sur-Marne
- Email: support@plainwaretools.com
- Website: https://plainwaretools.com
The Merchant of Record is Lemon Squeezy (lemonsqueezy.com), the operator of the checkout you use to buy. Lemon Squeezy is an authorised reseller of the Pro License for the Seller. It processes your payment, calculates and collects any applicable sales tax or VAT, issues your invoice or receipt, and processes refunds and chargebacks. When you buy, you place your order with Lemon Squeezy under the Lemon Squeezy Buyer Terms, and the Pro License itself is granted to you by the Seller under these Terms and the End User License Agreement.
In short: Lemon Squeezy handles the payment side; the Seller is responsible for the Software and for the license you receive.
2. Definitions
The following definitions are shared by these Terms of Sale, the End User License Agreement and the Privacy Policy.
- Software: the TableSnap browser extension for Google Chrome and compatible Chromium-based browsers, in its Free tier and its Pro tier, together with any updates the Seller makes available.
- Free tier: the features of the Software that can be used without any purchase.
- Pro License: the license that unlocks the Pro features of the Software, as described in section 3.
- Buyer: the natural or legal person who purchases a Pro License. When the Buyer is a natural person acting outside a trade, business, craft or profession, the Buyer is a consumer.
- User: any person who installs or uses the Software, whether or not they hold a Pro License.
- Seller: Vincent Lustaud EI (Lustaud Audio), identified in section 1.
- Merchant of Record: Lemon Squeezy, identified in section 1.
- Export Content: the files (XLSX, CSV, Markdown, JSON), clipboard content and any other output that the Software produces from web pages the User chooses to process.
- License Key: the unique code delivered to the Buyer after purchase, which activates the Pro License in the Software.
- Website: https://plainwaretools.com.
3. Product and price
3.1 What you buy
The product sold under these Terms is a Pro License for the Software. At the date of these Terms, the Pro tier includes:
- unlimited CSV export (the Free tier is limited to 500 rows per table);
- Excel (XLSX), Markdown and JSON export;
- batch export of all tables on a page;
- capture across paginated pages and infinite-scroll lists;
- choice of the CSV separator.
The Free tier remains available without purchase and includes unlimited table detection, unlimited copy to clipboard, CSV export up to 500 rows per table, and 3 free Pro exports so you can try the Pro features before buying.
The exact list of Pro features may evolve over time (see section 6.2 and section 7 of the End User License Agreement). The features displayed on the Website and on the checkout page at the time of your order are the ones you are buying.
3.2 Price
The price of the Pro License is 29 US dollars, paid once. There is no subscription and no recurring charge.
The price is shown exclusive of tax. The Merchant of Record adds any sales tax, VAT, GST or similar tax that applies in your country or region, and shows the total before you confirm the order. If you pay in a currency other than US dollars, the conversion is performed by the Merchant of Record or your payment provider at their exchange rate, and your bank may charge conversion fees.
The Seller may change the price at any time for future purchases. A price change never affects a Pro License already purchased.
4. Ordering and formation of the contract
- You start from the "Buy" link on the Website or inside the Software, which opens the pre-checkout page of the Website.
- On that page you tick the box described in section 8 (immediate delivery of digital content and loss of the right of withdrawal). The box is never pre-ticked, and the "Buy" button stays disabled until you tick it. You are then taken to the Lemon Squeezy checkout.
- At the checkout you review the order summary, including the total price with taxes, enter your email address and payment details, and confirm the order. The payment is processed by the Merchant of Record.
- The contract is formed when the Merchant of Record confirms that your payment has been accepted. You then receive an order confirmation and your License Key (section 5).
You must be at least 18 years old, or have the consent of a parent or guardian, to buy a Pro License. By ordering, you confirm that the information you provide is accurate and that the email address you give is one you control, since the License Key is delivered to that address.
The Seller may refuse or cancel an order in case of suspected fraud, payment failure or abuse (for example repeated purchase-and-refund cycles). Any amount already paid for a cancelled order is refunded.
5. Delivery
The Pro License is digital content that is not supplied on a tangible medium. Delivery takes place immediately after your payment is confirmed:
- the Merchant of Record emails your License Key and your receipt to the email address you entered at checkout;
- the License Key is also available at any time in the Lemon Squeezy customer portal ("My Orders"), linked from your order emails and from the Software's Upgrade screen ("Where is my key?");
- you activate the Pro License by pasting the License Key in the Software (Upgrade screen, "Activate"). Activation requires an internet connection.
If you have not received your License Key within one hour of payment, check your spam folder, then contact support@plainwaretools.com with your order number or the email address used at checkout.
6. The Pro License
6.1 Scope of the license
Subject to payment and to the End User License Agreement, the Seller grants the Buyer a perpetual, non-exclusive, non-transferable license to use the Pro features of the Software. The license is granted to one user: a single natural person (or, when the Buyer is a company, a single named employee or contractor designated by the Buyer).
That user may activate the Pro License on their own Chrome profiles and devices, up to 3 activations at the same time (one activation per Chrome profile or device; the limit is also shown on the checkout page). An activation can be released from the Software ("Deactivate") to free a slot for another profile or device. Sharing a License Key with other people, or using it for several people at the same time, is not permitted. Each person in a team or organisation needs their own Pro License.
6.2 "Perpetual" and "lifetime"
The Pro License does not expire and does not need renewal. "Lifetime" means the lifetime of the Software: the Seller commits to keep the License Key working for the versions of the Software it publishes, but it does not commit to maintain, update or distribute the Software forever (see section 10 and section 7 of the End User License Agreement).
6.3 Online validation
To confirm that a License Key is genuine, the Software contacts the Merchant of Record's license service when you activate the license, then at most once every 24 hours when you open the Software, and when you deactivate the license. If the service cannot be reached (for example because your device is offline), the Pro features keep working for a grace period of 14 days from the last successful check. If the service reports that the License Key is invalid, disabled, expired or refunded, the Pro features stop immediately. See the Privacy Policy (section 5) for what is sent during this exchange.
6.4 Use of the Software
Your use of the Software, including the Pro features, is governed by the End User License Agreement. In case of conflict between these Terms of Sale and the End User License Agreement regarding the purchase, price, delivery, refunds or withdrawal, these Terms of Sale prevail.
7. 14-day money-back guarantee
7.1 The guarantee
If you are not satisfied with the Pro License for any reason, you may request a full refund within 14 days of the date of purchase. This is a voluntary commercial guarantee offered by the Seller, in addition to any statutory rights you may have. It applies to every Buyer, consumer or not, wherever you live.
To request a refund, email support@plainwaretools.com from the address used at checkout, with your order number. You do not need to give a reason. Refunds are processed by the Merchant of Record to the original payment method, normally within 10 business days of approval. Once refunded, the License Key is disabled and the Software returns to the Free tier.
7.2 Reasonable anti-abuse exclusion
The guarantee exists so that you can buy with confidence, not so that the Pro features can be used for free. The Seller may refuse a refund under this guarantee in the following cases:
- repeated purchase-and-refund cycles for the Software (for example a second refund request from the same person or organisation);
- a chargeback opened with your bank or card issuer instead of a refund request sent to support@plainwaretools.com;
- a breach of the End User License Agreement, such as sharing the License Key or activating it beyond the permitted limit;
- clear evidence, from your own statements or from the support exchanges, that the Pro License was bought for a one-off bulk-extraction job (for example a paid engagement on behalf of an organisation) and that the refund is requested once that job is done.
The Seller does not monitor your use of the Software and cannot see what you export. A refusal is therefore based only on elements such as your own statements, the license activation records, the support exchanges or the purchase history, and is explained to you in writing.
This exclusion never limits the statutory rights described in sections 8 and 9.
8. EU and UK consumers: right of withdrawal for digital content
8.1 The statutory right
If you are a consumer residing in the European Union, the European Economic Area or the United Kingdom, you normally have a right to withdraw from a distance purchase within 14 days without giving a reason.
For digital content not supplied on a tangible medium, such as the Pro License, the law allows this right to be lost when performance begins before the end of the withdrawal period, provided that you have expressly requested immediate delivery and acknowledged that you thereby lose your right of withdrawal. This is provided by:
- Article 16(m) of Directive 2011/83/EU on consumer rights;
- Article L221-28, 13° of the French Code de la consommation (and Article L221-25 on the express consent and acknowledgement);
- Regulation 37 of the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
8.2 How your consent is collected
Because the License Key is delivered immediately after payment, the pre-checkout page of the Website asks you, before you reach the checkout and before you pay, to tick a mandatory box (never pre-ticked) confirming the following statement:
I expressly request that the digital content (the TableSnap Pro License Key) be delivered immediately after payment, and I acknowledge that I thereby lose my 14-day right of withdrawal once delivery has begun. I have read and accept the Terms of Sale.
You cannot reach the checkout without confirming this statement. Your confirmation, its date and time, and the version of these Terms you accepted are passed to the Merchant of Record and recorded with your order. The acknowledgement is repeated in the order confirmation email you receive, which is the confirmation on a durable medium required by Article L221-13 of the Code de la consommation.
Once the License Key has been sent to you, delivery has begun and your statutory right of withdrawal no longer applies. The voluntary 14-day money-back guarantee described in section 7 still applies, so in practice you can still ask for a refund within 14 days under the conditions of that section.
8.3 If the acknowledgement was not collected
If, for any reason, your order was completed without this acknowledgement, your statutory right of withdrawal remains. In that case you may withdraw within 14 days of the order by sending an unambiguous statement to support@plainwaretools.com (you may use the model form in Annex 1, but it is not mandatory). The Merchant of Record will refund all sums paid within 14 days of receiving your statement, using the original payment method, and the License Key will be disabled.
9. Statutory guarantees for consumers
If you are a consumer, you benefit from the legal guarantees provided by the law of your country of residence, which these Terms cannot reduce. In particular:
- France and the European Union: the legal guarantee of conformity for digital content and digital services (Articles L224-25-1 and following of the French Code de la consommation, implementing Directive (EU) 2019/770). The Pro License must conform to its description, and the Seller must provide the updates necessary to maintain that conformity for the period you can reasonably expect. In case of non-conformity you may request that the Software be brought into conformity or, failing that, a price reduction or the termination of the contract with a refund. The guarantee applies for two years from delivery for a one-off supply; during the first twelve months a non-conformity is presumed to have existed at delivery. The statutory notice prescribed by the French Code de la consommation is reproduced in Annex 2. You also benefit from the guarantee against hidden defects (Articles 1641 and following of the French Code civil) where applicable.
- United Kingdom: the rights provided by the Consumer Rights Act 2015 for digital content (repair or replacement, price reduction, and the right to a refund where applicable).
- Other countries: any equivalent mandatory consumer protection.
Sections 10 and 11 apply only to the extent that they do not conflict with these statutory rights.
10. Warranty disclaimer
Apart from the statutory guarantees described in section 9 and the express commitments in these Terms, the Software is provided "as is" and "as available".
The Seller does not promise that:
- the Software will operate without errors or interruptions;
- every table on every web page will be detected or exported correctly (web pages vary widely, and some sites deliberately prevent extraction);
- the Software will remain compatible with future versions of Google Chrome, of the Chrome Web Store policies, or of the websites you use. Browser vendors change their platforms regularly, and such changes are outside the Seller's control;
- the Software will meet your specific requirements, or that Export Content will be suitable for any particular purpose.
The Seller will make reasonable efforts to fix reported defects and to keep the Software working with current versions of Chrome, but this is a commitment of means, not of result. You are responsible for checking Export Content before relying on it and for keeping your own backups.
11. Limitation of liability
To the fullest extent permitted by applicable law:
- the Seller's total liability to you, for all claims arising out of or related to the purchase of the Pro License or the use of the Software, whatever the legal basis (contract, tort, statute or otherwise), is limited to the amount you paid for the Pro License, that is 29 US dollars (or its equivalent in your currency);
- the Seller is not liable for indirect, consequential, incidental, special or punitive damages, including loss of data, loss of profit, loss of revenue or business, loss of goodwill, or the cost of substitute products or services, even if the Seller was advised of the possibility of such damages;
- the Seller is not liable for the content of the web pages you process, for the accuracy of the data extracted from them, or for your compliance with the terms of use of those pages.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, such as liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or the Seller's liability towards consumers under mandatory law.
12. Your obligations
By buying and using a Pro License you agree to:
- provide an accurate email address and keep your License Key confidential;
- use the Software in compliance with the End User License Agreement and with the law, including the terms of use of the websites you extract data from and any applicable data protection rules;
- not resell, share or transfer the License Key.
13. Personal data
Personal data related to your order (name, email address, billing country, payment details) is collected and processed by the Merchant of Record under the Lemon Squeezy privacy policy. The Seller receives the information needed to deliver and support the Pro License. The Software itself does not collect any personal data. See the Privacy Policy for details.
14. Changes to these Terms
The Seller may update these Terms from time to time, for example to reflect a change of price, of features, of the Merchant of Record or of the law. The date at the top of this page indicates the current version. Changes apply to purchases made after publication; the version in force at the time of your order continues to govern that order. Previous versions are available on request at support@plainwaretools.com.
15. Governing law and disputes
15.1 Governing law
These Terms are governed by French law. If you are a consumer residing in another country, you also benefit from the mandatory consumer protection rules of that country, which apply in addition to French law where they are more favourable to you (Article 6 of Regulation (EC) No 593/2008).
15.2 Talking to us first
If you have a problem, please contact support@plainwaretools.com first. Most issues (lost License Key, activation problem, refund request) can be solved within a few days.
15.3 Consumer mediation (France and the European Union)
If you are a consumer and a written complaint to the Seller has not resolved the dispute within two months, you may refer the dispute free of charge to the consumer mediator appointed by the Seller, in accordance with Articles L611-1 and following and L616-1 of the French Code de la consommation:
- Mediator: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris – https://www.cm2c.net
- Contact details and referral procedure: provided on the mediator's website and on request at support@plainwaretools.com.
The mediator's proposal is not binding on either party. Consumers residing in another EU or EEA country may also contact the European Consumer Centre of their country for help with a cross-border dispute. The European Online Dispute Resolution platform was closed on 20 July 2025 and is no longer available.
15.4 Courts
Failing an amicable or mediated solution, disputes are submitted to the competent courts of the place where the Seller is established, in France. If you are a consumer, you may also bring proceedings before the courts of your place of residence where the law gives you that right, and the Seller may only sue you before those courts.
16. Miscellaneous
- Language: these Terms are written in English. A translation may be provided for convenience; the English version prevails, except where the law of a consumer's country of residence requires otherwise.
- Severability: if any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in force, and the invalid provision is replaced by a valid one that comes closest to its purpose.
- No waiver: the Seller's failure to enforce a provision is not a waiver of its right to enforce it later.
- Force majeure: neither party is liable for a failure to perform caused by an event beyond its reasonable control, within the meaning of Article 1218 of the French Code civil.
- Assignment: the Seller may transfer these Terms to a successor that takes over the Software, and will inform you of the transfer; you may not transfer your Pro License without the Seller's written consent.
- Entire agreement: these Terms, the End User License Agreement and the Privacy Policy form the entire agreement between you and the Seller regarding the Pro License. The Lemon Squeezy Buyer Terms govern your relationship with the Merchant of Record regarding the payment.
17. Contact
- Seller: Vincent Lustaud EI (Lustaud Audio), 1 rue de la République, 94430 Chennevières-sur-Marne, France — SIREN 911 187 235
- Email: support@plainwaretools.com
- Website: https://plainwaretools.com
- Payment, invoices and refund processing: Lemon Squeezy, lemonsqueezy.com/help
Annex 1: model withdrawal form
For consumers, only where the right of withdrawal applies (section 8.3). Complete and send this form only if you wish to withdraw from the contract. Copy the lines below into an email to support@plainwaretools.com and fill in the blanks.
- To: Vincent Lustaud EI (Lustaud Audio), 1 rue de la République, 94430 Chennevières-sur-Marne, France — support@plainwaretools.com
- I hereby give notice that I withdraw from my contract for the purchase of the following digital content: TableSnap Pro License.
- Ordered on: ______________
- Order number: ______________
- Name of consumer: ______________
- Email used at checkout: ______________
- Date: ______________
Annex 2: statutory notice on the legal guarantee of conformity
This is a translation, provided for information, of the notice prescribed by Article D211-3 of the French Code de la consommation for contracts supplying digital content or digital services to consumers. The French text of the Code prevails.
The consumer has a period of two years from the supply of the digital content or digital service to obtain the implementation of the legal guarantee of conformity in the event of a lack of conformity. During a period of one year from the date of supply, the consumer is only required to establish the existence of the lack of conformity, not the date on which it appeared.
The legal guarantee of conformity entails the obligation to provide all updates necessary to maintain the conformity of the digital content or digital service.
The legal guarantee of conformity gives the consumer the right to have the digital content or digital service brought into conformity without undue delay following the request, free of charge and without major inconvenience.
The consumer may obtain a reduction of the price while keeping the digital content or digital service, or may terminate the contract and obtain a full refund in exchange for giving up the digital content or digital service, if:
- the trader refuses to bring the digital content or digital service into conformity;
- the bringing into conformity is delayed without justification;
- the bringing into conformity cannot take place without costs imposed on the consumer;
- the bringing into conformity causes a major inconvenience for the consumer;
- the non-conformity persists despite the trader's unsuccessful attempt to bring the digital content or digital service into conformity.
The consumer is also entitled to a price reduction or to the termination of the contract when the lack of conformity is so serious that it justifies an immediate price reduction or termination. In that case the consumer is not required to first request that the digital content or digital service be brought into conformity.
Where the lack of conformity is minor, the consumer is only entitled to cancel the contract if the contract does not provide for the payment of a price.
Any period during which the digital content or digital service is unavailable in order to be brought into conformity suspends the remaining guarantee period until the digital content or digital service is supplied again in conformity.
These rights result from Articles L224-25-1 to L224-25-31 of the French Code de la consommation.
A trader who obstructs in bad faith the implementation of the legal guarantee of conformity is liable to a civil fine of up to 300,000 euros, which may be raised to 10 % of average annual turnover (Article L242-18-1 of the French Code de la consommation).
The consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the French Code civil, for two years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the digital content or digital service is kept, or to a full refund in exchange for giving it up.